Work

With SEA

Startups

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

岗位职责:

● 按照公司运营流程,负责监控跨境物流出口业务,包括但不仅限于:现有头程与仓库揽收与库内操作、转运、出口等;

● 根据产品与服务标准,结合公司具体业务情况,梳理、制定、实施标准操作流程SOP,监控各项关键指标 KPI 的达成情况;

● 参与物流服务商的筛选与评估,确保将业务运营具备充足与优质的资源部署,促进跨境物流业务的顺利推进;

● 抓取与分析日常运营数据,关键指标 KPI 达成跟进、问题归集与反馈等,按时提交业务报表;

● 协调跨部门的沟通与合作,协助制定运营方案与行动计划,支持运营环节质量监控,从中发现和改善操作中的质量及偏差与异常问题,提供可行性改善方案并推进落地,优化流程;

● 协调并支持运营经理解决供应商问题和纠纷,协助管理供应商合同;

By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.