Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds every in Southeast Asia and are well-positioned for our next phase of rapid growth.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Operations Manager shall support the on-ground project management for fleet and launching expansion ensuring sufficient resources and operability within the set target timeline.
The Operations Manager shall also manage the hub operations within assigned areas by meeting the desired hub health and promptly resolving operational gaps and ensure all hubs are aligned and compliant with the company protocols, strategies and directives.
Strategizes process improvements to ensure everyone completes their tasks on schedule.
Degree in Business, Operations Management or related field
Experience in Logistics or Ecommerce industry is preferred but not required.
Minimum of 3 years relevant work experience
Proven work experience as Operations Manager or similar role
Knowledge of organizational effectiveness and operations management.
Experience budgeting and forecasting
Familiarity with business and financial principles
Cash and Resource management skills
Geographical knowledge or familiarity of the assigned region
With Data and Metrics Interpretation skill
Above average proficiency in MS Excel, Google Sheets
Excellent in data processing and analysis
Can build rapport with riders, drivers, station officers/heads and mid-level managers.
Willing to travel