Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Business Operations Junior Manager plays a key role in supporting Ninja Van’s leadership team in enabling the rhythm of business to individual performance, specifically to Ninja Van Philippines. The role will also be responsible for orienting the growth of the organisation towards a shared direction, whilst honing effectiveness in communications, operational excellence, knowledge management and process improvement.
The position will sit within the Business Operations unit and will possess a strong grasp of the country’s strategy and goals, be familiar with the responsibilities of our business functions, partner closely with the Regional and Country stakeholders to align their Key Performance Indicators (KPIs) and advocate the use of data to drive objective performance conversations at every level of Ninja Van PH.
The team delivers against two functional pillars, namely 1. Core Operations (Data management for our KPIs/business metrics, program implementation and governance) and 2. Knowledge Management & Optimisation (Strengthen our internal policies and build advocacy through education and engagement).
Key activities include partnering with the Regional, Country management team, and Planning teams to manage the annual corporate strategic planning process across Ninja Van PH, leading the development of KPIs, engaging country management stakeholders through education and engagement, and general management of progress and timelines of key initiatives across the Ninja Van PH.